Want to optimize your company’s customer support service to meet the evolving needs of your customers but not able to turn up an excellent and surefire solution? Well, don’t worry anymore as SHIFTS Workforce Management Solutions is the exact answer once and for all. The tool is rendered with a variety of interesting features including the perfect forecasting, enhanced performance tracking, and more hard and fast loyalty. Moreover, the system just the ticket for everyone in the organization’s staff to play a more active role in the course of action of staffing for customer service superiority. Our software is designed to exceed the expectation of modern-day employees who are looking for extensive control and flexibility, and it also provides the administrators with the flexibility to make improved, faster, more levelheaded decisions.
SHIFTS’ Workforce Management Software is very instrumental for the companies’ staffs in enabling them competently planning, forecasting, and scheduling employees to meet service level goals by capitalizing on a unified, enterprise workforce management solution.
SHIFTS’ Workforce Management Software is useful in the following ways:
Work: It helps deal with the work of varied types with a great variance in the service level expectations.
People: It excellently deals with the availability of people in a variety of locations combined with their skills, techniques, preferences and work rules.
Processes: It helps you gain the insight of how the work is being done and the current status of work items.
SHIFTS’ Workforce Management Software is the thing for every organization looking to deal with the customers support excellently. By assisting you to schedule the right staff rendered with the great skills in the exact places and at the exact times, SHIFTS’ integrated workforce management solution suite works wonders for optimizing workflow, achieve budget-related goals and optimize the quality of your healthcare delivery. Purposefully intended to empower both hospital management and the staff, the software is a great tool for you to make the most of the staffing efficiency by synchronizing staffing with the patients’ demands.
SHIFTS’ Workforce Management Solutions are created to restructure the staffing management across your overall organization by coordinating the balance and permanence between all the processes viz. staff scheduling, acuity computation, time and attendance, payroll, dashboard and analytics reporting.